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Returns

If you are not 100% satisfied with your purchase please contact us within 7 days of receiving merchandise. If you received an incorrect fabric or if there are issues with your fabrics outside of the normal variances in fabric printing please contact us and we will work with you to rectify the issue as quickly as possible. Any fabrics that have been cut, altered, washed or used in any way cease to be eligible for return or replacement. We do not accept any partial return items, meaning you must return to us the full amount of the metreage of the fabric you wish to return. If you attempt to return partial metreage of an item to us it will be sent back to you and you will be charged for the return shipping.

If you are reselling Girl Charlee fabrics, or are selling goods made from Girl Charlee fabrics, we are unable to facilitate any refunds for any claims made by your purchaser. Girl Charlee is not responsible for how fabrics or finished goods are treated or laundered by any third party. No returns or refunds can be made on any fabrics that have been purchased from a third party supplier.

If you wish to return a fabric we will accept returns on any uncut, unused, and unwashed fabric within 14 days of receipt of the items. A store credit only will be issued for the amount of the item(s), less any discounts applied on the items and original shipping charges. We cannot accept returns on any sale items, bargain lots, or sewing pattern purchases. If your order was purchased with a store credit or discount voucher any refund amount will be issued in the form of store credit.

Returned items must be shipped back to Girl Charlee Fabrics UK within 14 days of original delivery date. All return items must be unused, uncut, and unwashed.

The customer is responsible for return postage and original shipping charges will not be refunded. If you received free shipping or flat rate shipping on your order your refund or credit will be less the actual shipping charge for the initial order. If you refuse to accept shipment of your order, or you return any items outside of our 14 day return period, you will also be assessed a 20% restocking fee. Any return shipping charges incurred in the case of a refusal will be deducted from the order total. Please keep proof of postage to facilitate claims should goods be lost in transit. Once returns are received and inspected we will process the store credit within 5-7 business days.

Returns Address:

Girl Charlee Fabrics UK
Unit 18 Riverpark Industrial Estate
Ampere Road
Newbury
BERKS RG14 2DG
UK